Excellent Opportunity for Sales Operation Head -Tendering in a leading Railway Equipment Manufacturer Company - Mohali, Punjab Location..

Designation : Sales Operation Head- Tendering

Exp : 5 -10 yrs

Locations - Mohali, Punjab Location

Job Type : Full Time

Working days - 6 days

Office Timing - 09.30 AM to 6.30 pm

Gender -Male.

No.of Position : 2

Key Responsibilities

• Client & Field Engagement: Represent Tayalco across Indian Railways headquarters, production units, and zonal workshops. Conduct site visits, meetings, and product evaluations.

• Sales & Business Development: Implement marketing and sales strategies for tenders, developmental orders, and new product introductions. Track opportunities from enquiry to delivery.

• After-Sales & Service Coordination: Manage installation, commissioning, and post-supply technical issues with the production and QC teams.

• Technical Documentation & Compliance: Prepare and maintain tender submissions, inspection reports, service logs, and performance records as per railway standards.

•  Customer Issue Resolution: Coordinate root-cause analysis and feedback closure for any customer complaints or rejections.

• Cross-Functional Coordination: Bridge communication between marketing, quality, production, and purchase teams for swift execution.

• Market Intelligence: Gather on-ground insights on competitor activities, pricing, and new RDSO specifications.

• Reporting & CRM: Maintain dashboards for site visits, open issues, and order status through CRM tools and Excel reporting.

• Representation & Communication: Present Tayalco’s product capabilities confidently to railway officials and institutional buyers.

Desired Skills & Competencies

• Strong understanding of sales processes, after-sales service, and customer relationship management in RAILWAYS.

• Excellent negotiation, communication, and interpersonal skills.

• Proficiency in reporting systems and MS Office applications.

• Ability to analyze performance metrics and implement process improvements.

•  Strong leadership and team management skills.

• Ability to handle high-pressure situations while maintaining a customer-first approach.

• Knowledge of railway/engineering products, safety systems, or mobility solutions (preferred).

• Willingness to travel to client sites across India.

Qualifications

• Bachelor’s degree in Engineering, Business Administration, or related field.

• 5–10 years of experience in sales, after-sales, or customer support roles within manufacturing, railways, automotive, or industrial sectors.

• Proven record of managing key accounts, customer service, and business development activities.

• Located in Mohali, Chandigarh , Kharar or nearby area (Much preferred)

If Interested please share resume to mmehrconsultancy@yahoo.com

Regards

Shaila

MME