Excellent opportunity for Inside Sales Position for Sales department in a leading Aeroservice  Company - Whitefield - Bangalore Location

Designation :  Inside Sales  Executive

Exp :  3+ yrs

Locations -  Whitefield - Bangalore Location

Job Type : Full Time

Working days - 5 days

POSITION REPORTS TO - Regional Sales Director / Shared Service Centre Manager

1. JOB PURPOSE 

• Solicit demand and secure profitable sales of materials and services across our line card and service portfolio, consistent with our business competencies, working from our sales office locations. 

• Prepare quotations for catalogue and non-catalogue materials, process Customer Purchase Orders and Repair Orders for materials and services across our line card and service portfolio. 

• Meet or exceed customer expectations around value, service level, and compliance with technical and commercial requirements, facilitating secure, long term commercial relationships

2. KEY RESPONSIBILITIES & ACCOUNTABILITIES 

• For assigned personal accounts, or as a service partner to an assigned global Business Development Manager: 

o solicit demand for the company’s materials and services from current and prospective customers; and 

o submit timely and compelling quotes for materials and services, achieving agreed commercial objectives for revenue, margin, and risk for each opportunity. 

• Act as a Subject Matter expert in the use of commercial aviation trading platforms such as ILS and PartsBase. 

• For assigned personal accounts, or as a service partner to an assigned global Business Development Manager, secure supporting quotations for ad hoc sales of: 

o non-catalogue materials and services directly from prospective suppliers (broker directly) or in collaboration with an assigned Customer Service Specialist, as appropriate; and 

o for catalogue materials and services, by reference to our inventory management system. 

• Conclude sales consistent with the commercial policies set out by the Regional Sales Director, including target margins, payment & delivery terms. 

• Process Customer Purchase Orders and Repair Orders received in response to: 

o ad hoc quotations and sales, confirming the customer promise in a corresponding Sales Order Confirmation; and

 o contract / term agreement sales for assigned accounts, confirming the customer promise in a corresponding Sales Order Confirmation. 

• Ensure Sales Order Confirmations are consistent with the standard terms established for each customer, including processing & handling charges, target margins, payment & delivery terms. 

• Collaborate with the Regional Sales Director in the preparation of proposals / contracts / term agreements for the supply of materials and services, when required. 

• Secure the commitment of internal stakeholders in support of quotations, ensuring we can deliver on our commercial and technical offers (e.g. Chief Executive Officer, Finance, Operations).

• Hand off accountability for the execution of Sales Orders to the allocated Customer Service Specialist, managing a smooth transition from the customer promise, reflected in the Sales Order Confirmation, to the Operations team for fulfilment. 

• Collaborate with the Regional Sales Director and assigned Business Development Manager in the resolution of commercial, technical and operational disputes with customers over Company performance. 

• Assist in developing business strategies to grow and diversify our customer base. 

 • Work closely with the Regional Sales and Business Intelligence Manager in documenting leads and opportunities, enabling collaborative qualification and development of these leads and opportunities between the respective sales teams. 

• Remain accountable to the customer for satisfactory fulfilment, maintaining professional communications with the customer regarding the execution of their requirements. 

• Meet sales Key Performance Indicators (KPI’s) set by the Regional Sales Director. 

• Support the Finance team by expediting outstanding customer payments and resolving related queries.

3. PERFORMANCE METRICS 

• New Leads & Qualified Leads. 

• Revenue and margin targets for allocated accounts. 

• Customer satisfaction measured by customer surveys. 

• RFQ to Sales Quote TAT. 

• Customer Purchase Order to Sales Order Confirmation TAT. 

• QMS compliance. 

4. REPORTING LINES 

• Direct report to the Regional Sales Director. 

• Key collaborative role with assigned Business Development Managers. 

• Direct report to the Shared Service Centre Manager. 

• Key collaborative roles with the Operations team.

If Interested please  share resume to mmehrconsultancy@yahoo.com

Regards

Shaila

MME